Biphasic Makeup Remover – Vegan & Natural | BYMANYC ® New York

Reliable Shipping & Sustainable Production

We offer reliable and responsible shipping for all our items.

The majority of our garments are made to order as part of our commitment to more sustainable fashion. Each piece is created exclusively for you, making it unique, eco-friendly, and cruelty-free.

Due to the made-to-order process, processing time is variable (3-7 business days). Once ready, shipping time may take an additional 3-10 business days, depending on the product's origin. We offer free worldwide shipping storewide.

— IMPORTANT NOTE —

If you wish to know the exact delivery time for any order, please contact us before placing your order to get a more accurate date.

Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment.

You can return an item purchased online by posting it to us. Please contact customer service for the return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g., they are faulty or not as ordered).

Items with the original receipt must be returned within 14 days of purchase.
Items must be in the original condition as purchased with all labels/tickets attached.
Please review our refund and exchange policy in our returns policy, which you will find at the bottom of this page.